Refund and Returns Policy

Effective Date: 10/10/2024

At Auraxxxnest, customer satisfaction is our top priority. If you are not satisfied with your purchase, we offer the following Refund and Returns Policy:

1. Returns Eligibility

  • Items must be returned within 30 days of receiving your order.
  • Products must be in new, unused condition with original packaging and tags intact.
  • Sale items and personalized products are not eligible for returns.

2. How to Return a Product

To initiate a return, please email us at info@auraxxxnest.com with your order number and reason for return. We will provide instructions on how to return the item.

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days and issued back to your original method of payment.

4. Non-Refundable Items

  • Gift cards and final sale items are non-refundable.
  • Shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong item shipped).

For any questions regarding returns, please contact us at:

  • Phone: (717) 486-3532
  • Email: info@auraxxxnest.com
  • Address: 40 Pine Grove Rd Gardners, Pennsylvania(PA), 17324